Help Center & Support
Your Creator Operations Command Center.
FreightFrame gives creators the clarity, automation, and infrastructure needed to operate like modern media companies. This Help Center is your mission‑critical guide to launching, scaling, and managing your digital business.
🚀 Getting Started
- Create your account and verify your email address.
- Select your creator subscription tier to unlock video hosting and publishing.
- Connect your Stripe account via the dashboard to enable secure automated payouts.
🎬 Uploading & Video Streaming
- Supported media formats: High-definition MP4 (H.264 / AAC) music videos and digital downloads.
- Leverage direct-to-Cloudflare stream uploading for optimal high-bandwidth performance.
- Bundle digital assets or standalone music releases into clean storefront products.
💳 Payouts & Stripe Integration
- FreightFrame never holds your revenue — Stripe routes payouts directly to your bank account.
- You act as the primary merchant of record for all customer transactions.
- Buyer chargebacks, billing questions, and dispute metrics are managed via Stripe rules.
🎧 Support & Operations Channels
Our support team manages all platform questions, technical routing, and account issues via written dispatch to maintain clear transaction logs and fast response times. Reach out directly through the appropriate email channel below:
General & Account Support
support@freightframetechcorp.comBilling & Payout Inquiries
billing@freightframetechcorp.comDMCA & Takedown Notices
dmca@freightframetechcorp.comLegal & Compliance
legal@freightframetechcorp.comPowered By Enterprise Infrastructure
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